People say we have work problems.
- Customer confidence down, rightly so, there are safety concerns.
- A virus that easily spreads, some say the virus is left in the air after a sneeze or loud talk for up to a half-hour.
- Folks seeking a better functional lifestyle are limited, with Stay at home mandates restricting access.
All this happening while most of the world manages staffing furloughs, productivity, and efficiencies in their own industries and businesses. For our industry and our business, we will never lose focus to continue our work towards exceeding the standards of care, always shooting for industry best delivery for optimal outcomes.
What hasn't changed is our reason for optimism.
Over 65 million baby boomers, many will need help managing diminished function. Low back pain will still affect 8 out of 10 of society, while high school, collegiate, and weekend athletes across the country will still need help, guidance, surgery, and advice.
During a recent zoom conversation with a prominent local Orthopedic Surgeon, he reported a backlog of his cases of 65 surgeries. This week, they returned to the surgery rooms. Postoperative pent up demands will create unique forces in the Physical Therapy organizations, the most agile clinics will have the most success.
Just recently, our clinics expanded hours and brought back 3 teammates from furlough. Adding to our capabilities of the past are several new programs, more efficient use of technologies, and new job responsibilities that we are still working on daily to fine-tune.
While the airline industry, small retail companies, and restaurants deal with even larger and more consequential decisions and changes, gratitude fills us with unyielding optimism of our future. We have all worked hard to be here, in a position to prove how agility can fuel our next phase of growth.
All this as a testimony of our team, that although we may have a work problem, we have no problem working at all.
